How do I book my hotel room?
The hotel booking is made separately from the conference registration. Visit the Hotel tab on the website to find the dedicated booking link for the Hilton Amsterdam Airport Schiphol. You will book your hotel room directly via our group booking page. Please note, the deadline to book a hotel room at our discounted rate within the room block is 26 September.
To modify or cancel your hotel reservation, you can access your booking on the hotel website or contact Hilton directly at +31 20 710 4000. If you do need to cancel your registration, please be aware that you must also cancel your hotel room booking separately.
If you have questions, or experience any issues with your reservation, please contact us.
Can I get a discounted hotel rate before or after the conference?
We are pleased to offer a discounted group rate, starting at €249.00/night for up to three (3) days before and three (3) days after the conference, based on hotel availability. This is inclusive of VAT and breakfast and is subject to a city tax (currently 6.29%).
Our group rate is also guaranteed to be the lowest available rate at the hotel, so you can book with confidence!
Will there be high-speed Internet access in the guest rooms?
Yes, complimentary guest room Internet access is included in the hotel room rate.
When is my registration payment due?
Payment is due at the time of registration via all major credit/debit cards.
If registration fees have not been received prior to attending the conference, a credit card will be required upon check-in in order for you to attend the conference.
What if I need to cancel?
Things happen. We understand. Here’s how cancellation refunds work:
* If you cancel on or before August 31, 2025, you’ll get a full refund of the amount paid.
* After August 31, 2025, if you cancel your registration, we will not provide a refund of the registration fees paid (regardless of whether or not you attend the Conference). You may, however, transfer your registration to someone else (see below).
To cancel your registration (and get your refund, if applicable), you will need to log in and modify your registration and click the “cancel registration” button, or you can notify us in writing at connect@e2open.com and let us know you want to cancel your registration for the Conference. If you are entitled to a refund, it will automatically be issued. If you reserved a hotel room for the conference, you must cancel that booking separately in order to avoid a no-show fee.
To transfer your registration, please contact us at connect@e2open.com for assistance.
Do I need to register for breakout sessions?
Breakout session signup and the ability to build your personal agenda will be available approximately two weeks prior to the event via the conference mobile app. You will be notified via email when the app is available for download, however, signing up is not required for most sessions in advance. The mobile app will offer easy access to build your personalized agenda and make the most of your time at Connect 2025!
Is there a discount for larger groups?
Yes, we offer one free registration for every three paid passes, so “Buy 3, Get 1 Free”. To take advantage of this offer, you will need to register as a group. Once you have three registrations, the fourth will automatically discount. If you have any issues, contact connect@e2open.com.
When should I plan to arrive and depart?
We encourage you to book your travel arrangements so that you are able to arrive in Amsterdam by 3 pm Tuesday, 14 October. Flight reservations should be booked so that your flight out of Amsterdam departs no earlier than 6pm Thursday, 16 October.
As always, we encourage you to take advantage of the discounted group rates available up to three (3) days before and after the conference dates to extend your stay.
How should I arrange for air travel?
Attendees are responsible for their own air reservations. Contact your preferred airline directly.
How much is parking?
Connect attendees staying at the hotel receive a discounted rate of €25.00 per vehicle per day for self-parking.
What is the dress code for Connect?
Attendees are encouraged to wear business casual attire throughout the day. Please note that the conference rooms can sometimes be chilly, so bring a jacket or sweater.
What should I do if I have issues with my badge?
Visit the registration desk and a Connect Event Team Member will assist you. For security purposes, your name badge is mandatory at all Connect events and is non-transferable.
What meals are hosted by the conference?
The conference will host the following meals:
Tuesday
- Welcome Celebration dinner
Wednesday
- Breakfast is included in your room rate and is available beginning at 6am in the Bowery Restaurant. We will provide morning and afternoon breaks with snacks, full lunch, full dinner
Thursday
- Breakfast is included in your room rate and is available beginning at 6am in the Bowery Restaurant. We will provide morning and afternoon breaks with snacks, and a full lunch.
What sessions will be offered at the conference?
An initial list of sessions will be available by late July, and we will announce the final session schedule with presenters by early September.
What is the weather typically like in Amsterdam in October?
The weather is generally mild during the day, with highs around 14°C (57°F), but can be quite cold at night, with lows around 8°C (46°F). There’s a fair amount of rainfall and you can expect a decrease in daylight hours compared to summer, with an average of 4-5 hours of sunshine per day.